Docy Documentation

• We offer an in-house zero-interest payment plan that separates student tuition into 2 parts. (T1/T2).
  • T1 is due as the student begins the course, and T2 is due once the student secures a job in the IT field.
• You can also choose the in-house upfront payment option, with a rebate applied.
• Climb or Meritize loan (for US residents only)

What is Climb? Can I use it for a loan?

Climb is a loan option available for US residents only. Please inquire for further details.

Limited scholarships are available, and they vary depending on the program and cohort.

Please contact scholarships@cydeo.com for more information.

Can tuition be adjusted for a student?

Adjustments to tuition are handled on a case-by-case basis.

It is best to apply for the desired program through our website: https:/cydeo.com/

If you have any specific questions, please reach out to us via email at enrollment@cydeo.com

What should local applicants do for application questions?

 If local applicants have any application questions while at our Virginia office, P.S. Business Parks, please direct them to send their information requests to enrollment@cydeo.com

Requests for exceptions for individual students are evaluated on a case-by-case basis.

For status updates on a student, please contact Nora at nora@cydeo.com

To obtain a list of enrolled students, alumni, updates on current students, or phone numbers, please contact Nora at nora@cydeo.com.

Please check with the enrollment team if they have already messaged the student. If not, please refer the student to Nora for assistance at nora@cydeo.com

We have a discord channel called “Dropped Box” where you can find further information. Alternatively, you can email accounting@cydeo.com for more detailed information

You can find the batch start dates on the LMA Trello board, “The Bridge”.

Our Kosovo customer service is available Monday to Sunday, 8:00 AM to 5:00 PM EST.

Can I contact customer service outside of the Kosovo service hours?

 Our phone lines are available, but please note that customer service is not available after hours. We may consider sharing this information on our website.

Sometimes, we receive requests for the catalog. We will add it to the repository for easy access.

To get more information about the programs we offer, please visit our website and register here: https://cydeo.com/apply-now/

During the registration process, you will be able to choose your preferred program and we will send further information.

For more information don’t hesitate to reach out to enrollment@cydeo.com

This Accelerated Java Developer program is only 7 months long and can enhance your skills so that you can advance in your tech career. 

This program is hybrid so it can better fit your professional and personal schedule. 

Apply through the link below:

Fill Out the Application

After you’ve submitted your application, we will review it and then notify you of the enrollment decision.

Please feel free to reach out to enrollment@cydeo.com if you have any questions! 

Interested in applying for a loan with Climb? Apply through the button.

Apply for a Climb Loan

To learn more about our low monthly payment loan options, please click here to download our student loan option pdf! 

Step-by-Step Instructions for Setting Up Your CYDEO Account.

1. You will receive an email on your inbox.

2. Click on the “Set password” button.

3. Set a new password for your account.

4. Type your email.

5. Type your password.

6. Write the verification code that will be sent to your email, check both inobx and spam folder.

7. On your Dashboard you will have all of the platforms that you will be using.

8. Within the ‘Profile’ page, you have the option to view your information and modify your password.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

1. On the Dashboard link you can find the courses you can start.

2. Within the ‘What’s New’ section, you’ll discover recordings specifically tailored to help you begin your journey.

3. On the Courses link, you can find all of the courses you’ve been enrolled in.

4. Currently, we’ve selected the Upskill Training Series course, and below, we find information indicating that this course comprises 12 modules.

5. Now that we’re inside the course we clicked on, in the Modules section, we can see all of the modules that the course has.

6. We can open any of the modules and view their content. The camera icon indicates a video, the file icon indicates a file, and the link icon indicates a URL.

7. After clicking on the video recording we want to watch, all of the modules within the course will appear on the right side.

8. On the Bookmarks link, you can access all the Courses, Modules, and Content that you’ve bookmarked. Additionally, you can also find items you’ve added to your ‘Watch Later’ list.

9. Click on the star icon to add a course to your Favorites. You can find your favorite courses under the Bookmarks link in the Courses section.

10. On the Bookmarks link, in the Courses section you can find all the courses you’ve marked as favorites.

11. Click on the bookmark icon to add a module to Bookmarks. You can find your bookmarked modules under the Bookmarks link in the Modules section.

12. On the Bookmarks link, in the Modules section you can find all the modules you’ve bookmarked.

13. Click on the bookmark icon to add content to Bookmarks. You can find your bookmarked contents under the Bookmarks link in the Content section.

14. On the Bookmarks link, in the Contents section you can find all the contents you’ve bookmarked.

15. Click on the ‘Watch Later’ icon to add the recording to your Watch Later list. You can access your Watch Later recordings under the ‘Bookmarks’ link in the Watch Later section.

16. On the Bookmarks link, in the Watch Later section you can find all the recordings you want to watch later.

17. On the ‘History’ page, you can find the recordings, files, and other items you’ve recently viewed.  

18. On the Calendar page, you can access links to recordings, files, and links that were published on specific dates.

19. To watch the recording, click the recording link; for files, select the specific ones you want to download.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To reset your CYDEO account password follow the steps below:

1. If you don’t remember your password, click on “Forgot your password?”‘

2. Write your email and click on “Send reset link”.

3. The request to change your password will be sent to your email. Click on the “Reset password” button.

4. Set a new password for your account.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To set up your Rangeforce Account please follow the steps below:

1. You will receive an email on your inbox.

2. Click on “Set Up Your Account Now” button.

3. Please register by compliting the form with your information and then click “Register”.

4. Log In using the credentials you registered with then click on the “Log in” button.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

1. The view of your dashboard.

2. Access all the courses available to you by clickin on the “Courses” link.

3. Start a specific module by clicking on the “Start module” button.

4. The completion percentage of study material for a specific module.

5. Find all of the modules you have completed by clicking on the “Completed Modules” link.

6. See who is the lead with completions by clicking on the “Leaderboard” link.

7. Find all of your information by clicking on the “Profile” link.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To activate your Zoom Account please follow the steps below:

1. You will receive a Zoom account invitation in your email

2. Click on “Sign In to Zoom” button

3. Fill out the form with your information and then click on “Continue” button

4. After you activate your Zoom account, you can sign in to your Zoom account

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To download the Zoom platform on your Windows, please follow the steps below:

1. Open your web browser and navigate to https://zoom.com/download or simply type “Zoom Download” into the search bar.

2. Click on the “Agree and Proceed” button to accept the cookies policy.

3. Click on the “Download” button.

4. Wait for the download to complete, and then click on the downloaded file to open it.

5. Follow the on-screen instructions to install Zoom. Be patient while the installation process is completed.

6. If prompted, click the “Yes” button to allow necessary permissions for the installation.

7. Wait for Zoom to finish installing on your device.

8. Once installation is complete, you can click on the “Join a Meeting” button to start using Zoom.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To download the Zoom platform on your Mac, please follow the steps below:

1. Open your web browser and visit https://zoom.us/download or simply search “Zoom Download” in your browser’s search bar.

2. From the Zoom website, navigate to the “Resources” menu and select “Download Zoom Client.”

3. Click on the “Download” button.

4. Once the download is complete, locate the “Zoom.pkg” file on your Desktop and click on it.

5. A window will appear, click “Continue”.

6. Enter your password when prompted and then click “Install Software”.

7. After installation, click on the “Close” button.

8. A notification will confirm the successful installation, click on the “Done” button.

9. Launch Zoom by clicking on the “Sign In” button.

10. Enter your credentials to sign in and start using Zoom on your Mac.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To set up your Discord Account please follow the steps below:

1. After you log in to your CYDEO account at https://login.cydeo.com/ click on Discord

2. You will have to complete these three steps in order to join the Discord server.

3. Please read the “Code of Conduct” carefully, and once you are ready to proceed with the next steps, click on the “Agree” button

4. After finishing Step 1 now click on the “Log In” button

5. Click on the “Students Login Here”.

6. Fill out the form with your credentials and then click on “Sign In” button.

7. Enter the verification code that will be sent to your email.

8. Click on the “Discord Log In” button

9. Click on “Add an account” link to create your Discord account

10. Click on the “Register” link

11. Fill out the form and then click on “Add an account” button.

12. Click on “Verify Email” button to verify the email address for Discord.

13. After you verify your email click on “Continue to Discord” button.

14. Click on the “Authorize” button

15. To access your server, click on the “Open Discord” button. If you wish to remove yourself from the Discord server, click on “Unlink Discord”.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To download Discord on your Mac, follow the steps below:

1. Open your web browser and visit https://discord.com/download/ , or simply type “Discord” in the search bar.

2. Click on the “Download for Mac” button.

3. Wait while Discord is being downloaded to your Mac.

4. Once the download is complete, find the Discord application in your Downloads folder and double-click it to open it.

5. Allow some time for Discord to launch.

6. To install Discord properly, drag the Discord app icon into your Applications folder.

7. Drop the Discord app into the Applications folder to add it.

8. You’ll now find the Discord app within your Applications folder.

9. Wait for Discord to finish moving into the Applications folder completely.

10. You’ll receive confirmation that the Discord app has been successfully moved.

11. Wait for Discord to undergo the verification process.

12. Once verified, click the “Open” button to launch Discord.

13. Discord is now running; please wait for it to fully open.

14. Enter your login credentials to access Discord.

With these steps, you’ll have Discord up and running on your Mac in no time.

To download Discord on your Windows, follow the steps below:

1. Open your web browser and navigate to https://discord.com/download , or simply type “Discord” in the search bar.

2. Click on the “Download for Windows” button on the Discord website.

3. Choose to save the installation file in your “Downloads” folder.

4. Once the download is complete click on it to initiate the installation process.

5. Wait patiently while Discord installs any available updates.

6. After the updates are installed, you will be prompted to log in. Enter your credentials to access your Discord account.

To change your Discord Password follow the steps below:

1. Start by clicking on the “Forgot your password?” link.

2. Follow the instructions provided to reset your password. You’ll receive an email with the necessary steps.

3. After receiving the email, click on the “Reset Password” button.

4. Enter your new password, then click the “Change Password” button to complete the process.

To activate your IntelliJ IDE, please follow the steps below:

1. To activate your IntelliJ IDEA please follow these steps:

a) Click on Activate IntelliJ IDEA radio button

b) Click on JB Account radio button

c) Click on Log In JetBrains Account button

2. You can sign in with your Google account.

3. Set your password then click on “Submit” button.

4. Once the Authorization is successful you will receive your license on your email.

5. On your email you will receive your license

6. Click “Continue”.

7. Now you are all set.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To download IntelliJ on your computer, please follow the steps below:

1. Go to Google and type: Download IntelliJ.

2. Click on the first link that appears.

3. Click on “Download” button.

4. Wait until the download finishes.

5. Click on the IntelliJ icon.

6. Click “Next”.

7. Check these checkboxes and then click “Next”.

8. Click “Install”.

9. Wait until the installation finishes then click “Next”

10. Click “Finish”.

11. Click on the IntelliJ icon on desktop and run it as administrator.

12. Check the checkbox and then click on “Continue” button.

13. You can click any of the buttons

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To clear the cookies and caches in Safari on a Mac, please follow the steps below:

1. Open the Safari browser.

2. Navigate to “Preferences”.

3. Select the “Privacy” tab and then click on “Manage Website Data”.

4. Click “Remove All” and confirm your action by clicking “Done”.

5. Finally, click “Remove Now” to clear cookies and caches.

To reset your GitHub Password follow the steps below:

1. Click on the “Forgot your password?” link.

2. Solve the puzzle to verify your account.

3. Click “Send password reset email”.

4. Check your email for password reset instructions.

5. Set a new password and click “Change password”.

6. Return to Sign In and enter your new credentials.

To change the password of your GitHub account, follow the steps below:

1. Navigate to your profile.

2. Click on “Settings” in the menu.

3. Under “Password and Authentication,” you can update your password. If you have Two-Factor Authentication enabled, you can also update it here.

To set up your GitHub Account please follow the steps below:

1. After you log in to your CYDEO account at https://login.cydeo.com/ click on GitHub.

2. Fill out all of the fields and click on “Create account and join”. If you already have an account, click on “Already have an account? Sign In”.

3. You will have to verify that you are not a robot by finishin the task.

4. Here, you will find all the repositories within your batch’s GitHub.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com

To set up your Jira Account please follow the steps below:

1. After you log in to your CYDEO account at https://login.cydeo.com/ click on Jira.

2. Choose the language you want to use in Jira and then click “Continue”.

3. You have to choose an avatar for your profile.

4. You can choose one of the avatars available or upload a new avatar.

5. Click on “Explore the current projects”.

6. All of the projects will be shown on the Project page.

7. To change your personal details, password, email go to Profile(top right corner).

8. Click this icon to edit your details.

9. After you change your details click on the “Update” button.

If you have any questions or encounter any issues, please feel free to contact us at support@cydeo.com